Setting up an Autoresponder

You are here:
Estimated reading time: < 1 min

Autoresponder lets you set an automated email response to an incoming message. Much like in gmail, people use autoresponder in work email usually for out­of­office automatic response or reminders. In customer support management, autoresponder is usually useful when reminding the customer that the email has been received, or if it’s currently outside business hours.
E.g. “We have received your message and we’ll get back to you in within 3 business days.”
To set up an autoresponder:
1. Click the SETTINGS button

2. On this page, click on Autoresponder Status to turn on the setting.

2. Turn the Autoresponder to On and then hit Edit Settings.

3. This popup will appear. Draft a customized message of your choice and modify your needs.

4. Hit SAVE

Was this article helpful?
Dislike 0
Views: 23