Software License Tracking
Asset Tracking Services
How It Works
Features & Benefits
Need some help?
Tip: Use arrows to navigate results, ESC to focus search input
Analytics & Reporting
Metrics Definition and Explanations
Introduction to Analytics and Reporting
How to Add/Edit Asset?
How to Add Purchase Information to an Asset?
How to Assign an Asset to a User?
How to Attach Files to an Asset?
How to View All/Selected Category of Assets?
How to Edit My Profile?
How to Change My Password?
How to View Log of My Sessions?
How to Change Avatar of My Account?
Asset Type by Category
How to Log in and Logout?
How to Retrieve Your Password?
How to Search for Assets?
My Assets Overview
Working with Smart Rules Automation
Working with Canned Responses
Using Hashtags to Categorize Tickets
Prevent Duplicate Replies with Collision Detector
Raspberry Pi Devices
Raspberry Pi Devices Overview
How to Add/Edit Device?
How to View Activity Feeds?
Use Case: How to Generate Reports (by Category)?
Setting up Business Hours
Setting up Folder
Setting up an Autoresponder
Setting up User Management
Setting up your Team Inbox
How to Add/Edit Item Code?
Asset Sub-Type Overview
How to Add/Edit Asset Sub-Types?
How to Configure Preferences?
How to Add a Custom Field?
How to Search for a User?
How to Add/Edit User?
How to Suspend a User Account?
How to View Log of User History?
How to Export Users to PDF or XLSX Format?
Working With Support Tickets
Working with Private Notes
Transferring Ticket to Another Team Inbox
Closing a Ticket
Assigning Ticket to a Team Member